Request a Return

Please review our return policy outlined below then download, print and fill out the returns form available here.

Download Returns Form Here

Return Policy

You may return your new, unused purchase for any reason within 365 days of purchase for a refund of the purchase price, excluding our actual shipping and handling costs. In addition, some of our items carry a restocking fee which will be deducted from your refund should you wish to make a return.

  1. Include the return form (sent to you in the original shipment or available here) with your product(s) and indicate the reason for the return.
  2. Wrap the product(s) carefully. All returned products must be in original condition and packaging or the item may be subject to restocking fees.
  3. Return the product using your preferred shipping method. Unless the return is due to an error on our part, we are not responsible for shipping and handling or gift wrap charges.
  4. Please do not return items COD. We do not accept COD packages.
  5. Ship items to:      
    RoyalShave, Attn: RETURNS
    930 West 16th Street, Unit C-2
    Costa Mesa, CA 92627
  1. Be sure to include the order number, your full name, and reason for return to expedite processing.

 Please note:

  • If you received Free Shipping on your original order, $4.95 will be deducted from the amount of your refund.
  • Used Merchandise cannot be returned due to hygienic reasons.
  • Refused or Returned Shipments are subject to a $9.90 return shipment fee (shipping cost both ways)

Changing an Order?

Please keep in mind that we ship orders on the same or next business day. If you would like to change your order, we suggest calling immediately to let us know of the change. Once an order has shipped, it cannot be cancelled or altered. If you refuse an order, you will be responsible for roundtrip shipping costs and the amount will be deducted from your refund.

Defective Merchandise

If you've received damaged or defective merchandise, please let us know immediately via e-mail (info@royalshave.com) or phone (1-800-801-0769). Please be prepared with your original order number and any photos, if possible.